Get Ready For Your
Virtual Testing Visit

Preparing For Your PROVEN Virtual Testing Appointment

When you’re ready to use your test, you’ll connect live with a virtual proctor to provide confidence in your results, and to provide the supervision required to meet many testing guidelines.

How PROVEN Works

Receive your test kit in the mail,
at work or school

Register for a free PROVEN account and,
if desired, download PROVEN app

During your testing window go
online for your virtual testing
appointmen

Receive your results in 15 minutes or
less and the proctor will conrm
your results in real-time

PROVEN Telehealth Proctor

Receiving and using your test results

Your results will be available within 15 minutes of completing your test.

A great option for businesses or groups

COVID-19 At-Home Rapid Antigen Tests are also available for
purchase. Just select the number you’d like to purchase when
ordering, and they’ll be shipped to you.

Instructions For Travelers Returning To The USA

The COVID-19 At-Home Rapid Antigen Test may meet CDC guidelines for those planning to travel internationally and then return to the US via an airline or a cruise that originated in the US.
  • Purchase your test in time for your test kits to arrive before you leave on your trip
  • Pack your test kits and create a PROVEN digital health pass account
  • Refer to your testing requirements to determine the best date to test
  • Complete the test with the proven telehealth proctor
  • Receive an Proven Lab Report with your test result via email and through the optional PROVEN app
  • If you test negative, share your Proven Lab Report test result to board your return flight

*If you’re considering using this test for travel or other uses such as concerts, plays, or sporting events, check with your airline, destination country, cruise line, or event to get their specific testing requirements. That includes confirming whether they accept the results of a rapid antigen test such as this one, or if they require a molecular test (eg, PCR). This is not a molecular test.

Testing Details

Available for adults and
children 4+

Individuals 4-14 must have
an adult perform sample
collection

Test kits shipped directly to
you, usually arrives within 3
business days

Results in 15 minutes or less

Frequently Asked Questions

What kind of COVID-19 rapid antigen test do you offer?

COVID-19 antigen testing, with results available in 15 minutes. This test provides convenience and flexibility, plus virtual supervision that may meet testing requirements for travel or events, including current CDC guidelines for travelers returning to the US.
Note: If you’re considering using this test for travel or other uses such as concerts, plays, or sporting events, check with your airline, destination country, cruise line, or event to get their specific testing requirements. That includes confirming whether they accept the results of a rapid antigen test such as this one, or if they require a molecular test (eg, PCR). This is not a molecular test.
Refer to the CDC guidance on travel and small and large gatherings for additional information.
Along with your test, your purchase includes online observation from a trained telehealth proctor. When you’re ready to use your test, you’ll connect live with a telehealth proctor to enable better sample collection, improved confidence in your results, and to provide the supervision required to meet many testing guidelines.

Can I buy a COVID-19 rapid antigen test for my child?
Yes. The COVID-19 At-Home Rapid Antigen test can be used for children 4+. A parent or legal guardian must collect the sample for children/teens 4−14.
Who should get a COVID-19 rapid antigen test?

This test may be helpful if you:

  • Do not have symptoms of COVID-19 and would like to use the test result to resume social activities
  • Plan to visit a location or establishment that requires testing prior to arrival

Note: If you’re considering using this test for travel or other uses such as concerts, plays, or sporting events, check with your airline, destination country, cruise line, or event to get their specific testing requirements. That includes confirming whether they accept the results of a rapid antigen test such as this one, or if they require a molecular test (eg, PCR). This is not a molecular test.

Refer to the CDC guidance on travel and small and large gatherings for additional information.

How many COVID-19 rapid antigen tests should I purchase?

The COVID-19 At-Home Rapid Antigen Test  contains 1 tests. We recommend purchasing One  test per person. 

When should I purchase my COVID-19 rapid antigen test?

We recommend purchasing your  tests a full week before you plan to take your test. On average, it takes 3 days for the test pack to arrive, but if postal slowdowns are affecting your area, it may take a few additional days for a test pack to arrive.

How do I prepare for the COVID-19 rapid antigen test?
To take the test, you will need:

  • Access to a broadband internet connection
  • An internet-enabled device (smartphone, tablet, or computer) with a microphone, speakers, front-facing camera or webcam, and a web browser
  • Proof of identity such as a driver’s license or passport. You will want to have this on hand since you will need to show it to your telehealth proctor
  • An email account
  • A free PROVEN digital health account. You can create this account ahead of time or when you are ready to take the test
    Note: If your child is taking the test, create a PROVEN account for yourself and then add your child as a Managed Profile
  • A minimum of 30 minutes available so that you can complete your virtually guided test
  • Use the instructions provided with your test to connect with a telehealth proctor who will help you through the testing process
When are PROVEN telehealth proctors available to oversee testing?
Telehealth proctors known as PROVEN Professionals are available every day, from 3pm-11pm EST, additional sessions are available by request on demand. When you are ready to take your test, follow the directions to connect with an PROVEN Professional.
How do I get my COVID-19 rapid antigen test results?

It will take approximately 15 minutes for your results to be available on your test card. You will also receive an Proven Lab Report via email, and if you’ve downloaded and registered the PROVEN app, your test results will also appear there.

Note: While your results will appear on your test card in 15 minutes, obtaining official documentation of your test result from proven may take longer. The exact length of time will depend on the volume of testing occurring at the time of your virtual appointment.

Can I cancel or return my COVID-19 rapid antigen test purchase?

No, you cannot cancel or return the COVID-19 At-Home Rapid Antigen Test. Tests are nonrefundable and nonreturnable.

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